/* Operations (pages/ops.js, ops-ack.js): hub tiles, my stats & skills log, shift report, announcements. Uses the app.css tokens. */
:root {
  --ops-ok: #1e7a45; --ops-ok-bg: #dcefe3; --ops-bad: #b03a2e; --ops-bad-bg: #fde2df; --ops-warn: #8a6d00; --ops-warn-bg: #fff3cd;
  --ops-info: #0a6aa1; --ops-info-bg: #e1f1fb; --ops-card: #fff; --ops-soft: var(--bg-soft, #eef1f3);
  --ops-calls: #0b98de; --ops-trans: #2d3e50; --ops-grid: #e3e8ec;
  --ops-urgent: #e74c3c; --ops-important: #f2a600; --ops-info-c: #0b98de;
}
:root[data-theme="dark"] {
  --ops-ok: #6fd69a; --ops-ok-bg: #173826; --ops-bad: #ff8a7d; --ops-bad-bg: #42201d; --ops-warn: #f3d36b; --ops-warn-bg: #3d3412;
  --ops-info: #7cc8f2; --ops-info-bg: #13324a; --ops-card: var(--bg, #1b232c); --ops-trans: #9fb3c8; --ops-grid: #34404c;
}

.ops-head-sub { color: var(--text-2); }
.ops-tabs a { white-space: nowrap; }
.ops-muted { color: var(--text-2); font-size: 13px; font-weight: 400; }
.ops-panel { margin-bottom: 18px; min-width: 0; }
.ops-flush { padding: 0; }
.ops-table-wrap { overflow-x: auto; -webkit-overflow-scrolling: touch; }
.ops-table th.num, .ops-table td.num { text-align: right; }
.ops-grid-2 { display: grid; grid-template-columns: 1.4fr 1fr; gap: 18px; align-items: start; }
.ops-grid-3 { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 18px; align-items: start; }
.ops-toolbar { display: flex; align-items: flex-end; gap: 12px; flex-wrap: wrap; margin-bottom: 14px; }
.ops-field { display: flex; flex-direction: column; gap: 4px; }
.ops-field label, .ops-range label { font-size: 12px; font-weight: 700; color: var(--text-2); text-transform: uppercase; letter-spacing: .3px; }
.ops-field .input { min-width: 140px; }
.ops-range { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.ops-range .input { width: 160px; }
.ops-presets { display: flex; gap: 6px; flex-wrap: wrap; }
.ops-presets .btn.on { background: var(--navy); color: #fff; border-color: var(--navy); }
.ops-person { display: inline-flex; align-items: center; gap: 8px; font-weight: 700; }
.ops-person .ico { width: 18px; height: 18px; }
.ops-range-note { margin: -4px 0 12px; }
.ops-viewing { display: flex; align-items: center; gap: 8px; background: var(--ops-info-bg); color: var(--ops-info); border-left: 4px solid var(--blue); padding: 10px 14px; margin-bottom: 12px; font-size: 14px; }
.ops-check { display: flex; align-items: center; gap: 8px; cursor: pointer; font-size: 14px; margin: 8px 0; }
.ops-check input { width: 18px; height: 18px; flex: none; }
.ops-check.disabled { opacity: .6; cursor: not-allowed; }
.ops-note-small { font-size: 12px; color: var(--text-2); margin-top: 8px; }

/* pills / chips */
.ops-pill { display: inline-block; font-size: 11px; font-weight: 700; padding: 2px 8px; border-radius: 10px; background: #e0e6eb; color: var(--text-2); text-transform: uppercase; letter-spacing: .3px; white-space: nowrap; margin-right: 4px; }
.ops-pill.good { background: var(--ops-ok-bg); color: var(--ops-ok); }
.ops-pill.bad { background: var(--ops-bad-bg); color: var(--ops-bad); }
.ops-pill.warn { background: var(--ops-warn-bg); color: var(--ops-warn); }
.ops-pill.info { background: var(--ops-info-bg); color: var(--ops-info); }
.ops-chips { display: flex; gap: 6px; flex-wrap: wrap; padding: 12px 16px; border-bottom: 1px solid var(--line); }
.ops-chip { border: 1px solid var(--line-2); background: var(--ops-card); color: var(--text); border-radius: 14px; padding: 4px 12px; font-size: 13px; cursor: pointer; font-weight: 600; }
.ops-chip.on { background: var(--navy); border-color: var(--navy); color: #fff; }
.ops-chip.static { cursor: default; display: inline-block; margin: 0 6px 6px 0; }
.ops-more { padding: 10px 16px; text-align: center; }
.ops-more:empty { display: none; }
.ops-prio { display: inline-block; font-size: 11px; font-weight: 800; padding: 2px 8px; border-radius: 3px; text-transform: uppercase; letter-spacing: .4px; color: #fff; background: var(--ops-info-c); white-space: nowrap; }
.ops-prio.p-important { background: var(--ops-important); color: #2b2100; }
.ops-prio.p-urgent { background: var(--ops-urgent); }

/* hub */
.ops-tiles { display: grid; grid-template-columns: repeat(auto-fit, minmax(260px, 1fr)); gap: 16px; }
.ops-tile { position: relative; display: flex; gap: 14px; align-items: center; padding: 20px; border: 1px solid var(--line); border-top: 4px solid var(--blue); border-radius: 4px; background: var(--ops-card); color: inherit; text-decoration: none; min-height: 110px; }
.ops-tile:hover { border-color: var(--blue); box-shadow: 0 2px 10px rgba(20, 30, 45, .1); }
.ops-tile.unread { border-top-color: var(--ops-important); }
.ops-tile.urgent { border-top-color: var(--ops-urgent); }
.ops-tile-icon { width: 52px; height: 52px; border-radius: 50%; background: var(--navy); color: #fff; display: flex; align-items: center; justify-content: center; flex: none; }
.ops-tile-icon .ico { width: 26px; height: 26px; }
.ops-tile-main { min-width: 0; flex: 1; }
.ops-tile-title { font-weight: 700; font-size: 18px; color: var(--navy); }
.ops-tile-sub { color: var(--text-2); font-size: 14px; margin-top: 4px; }
.ops-tile-badge { min-width: 30px; height: 30px; padding: 0 8px; border-radius: 15px; background: var(--red); color: #fff; font-weight: 800; display: flex; align-items: center; justify-content: center; }
.ops-hub-note { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; margin-top: 18px; padding: 12px 14px; background: var(--ops-soft); border-left: 4px solid var(--blue); font-size: 14px; }

/* KPIs + mini stats */
.ops-kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 12px; margin-bottom: 18px; }
.ops-kpi { padding: 12px 14px; }
.ops-kpi .kpi-value { font-size: 30px; margin: 0; font-weight: 600; color: var(--navy); }
.ops-mini-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(110px, 1fr)); gap: 10px; }
.ops-mini { border: 1px solid var(--line); border-radius: 4px; padding: 10px; background: var(--ops-soft); min-width: 0; }
.ops-mini.good { background: var(--ops-ok-bg); border-color: transparent; } .ops-mini.bad { background: var(--ops-bad-bg); border-color: transparent; } .ops-mini.warn { background: var(--ops-warn-bg); border-color: transparent; }
.ops-mini-value { font-size: 22px; font-weight: 700; color: var(--navy); overflow-wrap: anywhere; }
.ops-mini-label { font-size: 11px; text-transform: uppercase; letter-spacing: .4px; color: var(--text-2); font-weight: 700; margin-top: 2px; }
.ops-mini-sub { font-size: 12px; color: var(--text-2); margin-top: 2px; overflow-wrap: anywhere; }

/* meters / bars / svg chart */
.ops-meter { margin-bottom: 14px; }
.ops-meter-head { display: flex; gap: 8px; align-items: baseline; flex-wrap: wrap; font-size: 14px; margin-bottom: 5px; }
.ops-meter-head b { flex: 1; }
.ops-meter-track { height: 10px; border-radius: 5px; background: var(--ops-grid); overflow: hidden; }
.ops-meter-fill { height: 100%; background: var(--text-2); border-radius: 5px; }
.ops-meter-fill.good { background: var(--green-2, #27b862); } .ops-meter-fill.warn { background: var(--ops-important); } .ops-meter-fill.bad { background: var(--ops-urgent); }
.ops-hbars { display: flex; flex-direction: column; gap: 7px; }
.ops-hbar { display: grid; grid-template-columns: minmax(90px, 160px) 1fr 34px; gap: 10px; align-items: center; font-size: 13px; }
.ops-hbar-label { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.ops-hbar-track { height: 14px; background: var(--ops-grid); border-radius: 2px; overflow: hidden; }
.ops-hbar-fill { height: 100%; background: var(--ops-calls); border-radius: 2px; min-width: 2px; }
.ops-hbar-val { text-align: right; font-weight: 700; font-variant-numeric: tabular-nums; }
.ops-chart { width: 100%; }
.ops-svg { width: 100%; height: auto; display: block; max-height: 260px; }
.ops-bar-calls { fill: var(--ops-calls); }
.ops-bar-trans { fill: var(--ops-trans); }
.ops-grid-line { stroke: var(--ops-grid); stroke-width: 1; }
.ops-axis-line { stroke: var(--line-2); stroke-width: 1; }
.ops-axis { font-size: 10px; fill: var(--text-2); font-family: inherit; }
.ops-legend { display: inline-flex; align-items: center; gap: 6px; font-size: 12px; font-weight: 600; color: var(--text-2); }
.ops-key { width: 10px; height: 10px; border-radius: 2px; display: inline-block; margin-left: 8px; }
.ops-key.k-calls { background: var(--ops-calls); } .ops-key.k-trans { background: var(--ops-trans); }
.ops-sort { cursor: pointer; user-select: none; white-space: nowrap; }
.ops-sort.on { color: var(--navy); }
.ops-board-totals { margin-bottom: 4px; }

/* shift report */
.ops-report { border: 1px solid var(--line); border-top: 5px solid var(--navy); border-radius: 4px; background: var(--ops-card); padding: 20px; }
.ops-report-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 14px; flex-wrap: wrap; margin-bottom: 16px; }
.ops-report-head h2 { margin: 2px 0; font-size: 28px; }
.ops-report-kicker { font-size: 12px; text-transform: uppercase; letter-spacing: .6px; font-weight: 700; color: var(--text-2); }
.ops-report-actions { display: flex; gap: 8px; flex-wrap: wrap; }
.ops-sec { margin-bottom: 18px; min-width: 0; }
.ops-sec h3 { font-size: 15px; text-transform: uppercase; letter-spacing: .5px; border-bottom: 2px solid var(--navy); padding-bottom: 6px; margin-bottom: 8px; }
.ops-rig-head { display: flex; gap: 6px; align-items: center; flex-wrap: wrap; margin-bottom: 8px; }
.ops-report-foot { font-size: 12px; color: var(--text-2); border-top: 1px solid var(--line); padding-top: 10px; }

/* announcements */
.ops-ann-list { display: flex; flex-direction: column; gap: 14px; }
.ops-ann { border: 1px solid var(--line); border-left: 6px solid var(--ops-info-c); border-radius: 4px; background: var(--ops-card); padding: 14px 18px; }
.ops-ann.p-important { border-left-color: var(--ops-important); }
.ops-ann.p-urgent { border-left-color: var(--ops-urgent); }
.ops-ann.unacked { box-shadow: 0 2px 10px rgba(20, 30, 45, .08); }
.ops-ann.inactive { opacity: .65; }
.ops-ann-head { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.ops-ann-title { margin: 0; font-size: 18px; }
.ops-ann-text { white-space: pre-wrap; overflow-wrap: anywhere; margin: 10px 0; line-height: 1.5; }
.ops-ann-meta { font-size: 12px; color: var(--text-2); }
.ops-ann-admin { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 10px; padding-top: 10px; border-top: 1px dashed var(--line); }
.ops-ann-admin .btn, .ops-aud { display: inline-flex; align-items: center; gap: 6px; }
.ops-ann-admin .ico { width: 16px; height: 16px; }
.ops-acked { display: inline-flex; align-items: center; gap: 5px; color: var(--ops-ok); font-weight: 600; font-size: 13px; }
.ops-acked .ico { width: 18px; height: 18px; }
.ops-form .input { margin-bottom: 4px; }
.ops-form textarea.input { resize: vertical; }
.ops-seg { display: inline-flex; border: 1px solid var(--line-2); border-radius: 4px; overflow: hidden; }
.ops-seg-btn { border: 0; background: var(--ops-card); color: var(--text); padding: 8px 16px; font-weight: 600; cursor: pointer; border-right: 1px solid var(--line-2); }
.ops-seg-btn:last-child { border-right: 0; }
.ops-seg-btn.on.p-info { background: var(--ops-info-c); color: #fff; }
.ops-seg-btn.on.p-important { background: var(--ops-important); color: #2b2100; }
.ops-seg-btn.on.p-urgent { background: var(--ops-urgent); color: #fff; }
.ops-ack-group h4 { margin: 4px 0 8px; }
.ops-ack-group { margin-bottom: 18px; }
.ops-ack-person { display: flex; gap: 10px; align-items: center; padding: 8px 0; border-bottom: 1px solid var(--line); }
.ops-ack-person > div { flex: 1; }
.ops-ack-person.yes > .ico { color: var(--ops-ok); } .ops-ack-person.no > .ico { color: var(--ops-warn); }

/* dashboard banners + acknowledgement modal (ops-ack.js) */
.ops-banners { display: flex; flex-direction: column; gap: 8px; margin: 0 0 14px; }
.ops-banners:empty { display: none; }
.ops-banner { display: flex; gap: 12px; align-items: center; flex-wrap: wrap; border: 1px solid var(--line); border-left: 6px solid var(--ops-info-c); background: var(--ops-info-bg); border-radius: 4px; padding: 10px 14px; }
.ops-banner.p-important { border-left-color: var(--ops-important); background: var(--ops-warn-bg); }
.ops-banner.p-urgent { border-left-color: var(--ops-urgent); background: var(--ops-bad-bg); }
.ops-banner-main { flex: 1 1 260px; min-width: 0; }
.ops-banner-title { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; font-weight: 700; color: var(--text); }
.ops-banner-req { font-size: 12px; font-weight: 600; color: var(--text-2); }
.ops-banner-body { font-size: 14px; margin-top: 4px; white-space: pre-wrap; overflow-wrap: anywhere; color: var(--text); }
.ops-banner-actions { display: flex; gap: 6px; }
.ops-banner-more { font-size: 13px; }
.ops-ack-list { display: flex; flex-direction: column; gap: 12px; max-height: 55vh; overflow: auto; margin-bottom: 8px; }
.ops-ack-item { border-left: 5px solid var(--ops-info-c); padding: 6px 12px; background: var(--ops-soft); border-radius: 3px; }
.ops-ack-item.p-important { border-left-color: var(--ops-important); } .ops-ack-item.p-urgent { border-left-color: var(--ops-urgent); }
.ops-ack-head { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; font-size: 16px; }

@media (max-width: 1000px) { .ops-grid-2, .ops-grid-3 { grid-template-columns: 1fr; } }
@media (max-width: 640px) {
  .ops-toolbar > *, .ops-field .input, .ops-range .input { width: 100%; }
  .ops-range { width: 100%; }
  .ops-report { padding: 12px; }
  .ops-hbar { grid-template-columns: 90px 1fr 30px; }
}

@media print {
  .app-header, .module-bar, .ops-noprint, #toasts, .help-fab, .help-btn { display: none !important; }
  .ops-page.page { padding: 0; max-width: none; }
  .ops-report { border: 0; padding: 0; }
  .ops-grid-2 { grid-template-columns: 1fr 1fr; }
  .ops-sec { break-inside: avoid; }
  .ops-pill, .ops-prio, .ops-sec h3, .kpi { -webkit-print-color-adjust: exact; print-color-adjust: exact; }
}
.ops-acks-modal .modal-body { max-height: 70vh; overflow: auto; }